Privacy Policy

1. Introduction

Keyom Inc., doing business as AI Guru (“AI Guru,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, products, and services (collectively, the “Services”).

Keyom Inc. is incorporated in the State of New Jersey, United States. By using our Services, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide

• Account information: Name, email address, company name, and job title when you create an account or fill out a form.
• Payment information: Billing details processed through our third-party payment processors. We do not store credit card numbers on our servers.
• Communications: Messages you send us via email, contact forms, or support channels.
• Course and product usage: Content you create, upload, or interact with when using our products.
• Newsletter subscription: Email address when you subscribe to AI Guru Nuggets or other communications.

Information Collected Automatically

• Device and browser data: IP address, browser type, operating system, and device identifiers.
• Usage data: Pages visited, features used, click patterns, and session duration.
• Cookies and similar technologies: We use cookies, pixels, and local storage to operate and improve the Services. See Section 7 for details.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services;
• Process transactions and send related information;
• Send newsletters, marketing communications, and product updates (with your consent);
• Respond to your inquiries and provide customer support;
• Analyze usage patterns to improve user experience;
• Detect, prevent, and address technical issues and security threats;
• Comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers: Third-party vendors that help us operate the Services (e.g., hosting, payment processing, email delivery, analytics). These providers are contractually obligated to protect your data.
• Course platforms: When you enroll in courses through Coursera, Udemy, or Maven, those platforms collect data under their own privacy policies.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
• Legal requirements: When required by law, regulation, legal process, or governmental request.
• With your consent: In any other circumstances where you have given explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it. Account data is typically retained for the duration of your account plus 12 months following deletion, unless a longer retention period is required by law.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. Key platform services maintain SOC 2 compliance. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

• Essential cookies: Required for the Services to function (e.g., authentication, security).
• Analytics cookies: Help us understand how visitors interact with our websites.
• Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Services.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-out: Unsubscribe from marketing communications at any time using the link in any email or by contacting us.
• Data portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at hello@goaiguru.com. We will respond within 30 days.

9. International Data Transfers

Our Services are operated from the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Services, you consent to such transfers. We take appropriate safeguards to ensure your data is protected in accordance with this policy.

10. GDPR Compliance

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases: consent, performance of a contract, legitimate interests, or compliance with legal obligations. You have the right to lodge a complaint with your local data protection authority. For data processing inquiries, contact us at hello@goaiguru.com.

11. Children's Privacy

The Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

12. Third-Party Links

The Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. AI and Data Processing

Some of our products use artificial intelligence and machine learning. We want you to know:

• Customer data submitted to our AI products is not used to train our models unless you explicitly opt in.
• AI-generated outputs may be logged for quality assurance and product improvement in anonymized form.
• Enterprise customers may request data processing agreements that specify additional safeguards.

14. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the effective date. Your continued use of the Services after changes are posted constitutes acceptance of the revised policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Keyom Inc. (d/b/a AI Guru)
New Jersey, United States
hello@goaiguru.com